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Dream Home Lottery and BGC Bigs Logo

 

Frequently Asked Questions

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Find answers about tickets, prizes, membership and more.

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Tickets & ordering

How can tickets be purchased?
  • Online at bigbrothersdreamhome.org.
  • Phone toll free (only within Alberta) at 1-877-483-8832.
    • Call Centre Hours: 7 days a week, 8:00 A.M. to 11:00 P.M.
  • In person at the Dream Home located at 69 Jubilation Dr, St. Albert, AB T8N 7W7, starting February 27, 2027.
  • Order by mail to:
    BGC Big Brothers Big Sisters Dream Home #47
    P. O. Box 1800, Station Main
    Edmonton, AB, T5J 2P2

Please note that tickets are no longer available to purchase at our office locations.

What methods of payment are accepted?
  • Tickets may be purchased online using Visa or MasterCard.
  • Tickets may be purchased in person at the home using Visa, MasterCard, Debit or Cash.
  • Tickets may be purchased by mail order using cheque (no post-dated) or money order

What are the Dream Home Lottery ticket prices?
  • 1 ticket for $40
  • 5 tickets for $100
  • 10 tickets for $150
  • 20 tickets for $200
  • 30 tickets for $250

How many Dream Home Lottery tickets are available in total?

There are 566,000 total tickets available for purchase in the following sets:

  • 18,500 single tickets for $40
  • 15,500 sets of 5 for $100
  • 12,000 sets of 10 for $150
  • 7,000 sets of 20 for $200
  • 7,000 sets of 30 for $250

Who cannot purchase tickets?
  • The purchase of Dream Home Lottery tickets by Board Members, Guest(s) of the Board, Governance Committee, Finance Committee, paid staff members and student interns for the purpose of personal ownership, or purchase for the purpose of personal ownership by direct family members who reside with any of these persons is not permitted.
  • The Raffle Ticket Managers, Stride Management, and their employees and members of their immediate family (a spouse, parent, son, daughter, brother, sister, or the spouse of any of these individuals) or anyone who lives in their home are prohibited from purchasing tickets on behalf of others or for themselves.

Can tickets be put in the name of a corporation or business?
  • Yes. Should the ticket be a winner, the prize will be awarded to the corporation or business.

Can orders be placed from people outside the province of Alberta?
  • Tickets may only be purchased or sold in Alberta; however, the Raffle is open to all persons who are in the Province of Alberta when purchasing tickets online.

How do I purchase my tickets without a verified address?
  • All address data has been pulled from Canada Post. If you are having trouble verifying your address, please contact the call centre to help complete your order. Toll Free: 1-877-483-8832.

When ordering online, do I get a reference number?
  • Only if you have included your email address.

Can I choose a specific ticket number?
  • No. Ticket numbers are consecutive and computer generated.

How many names can be put on a ticket?
  • If a winning ticket stub has more than one name on it, the licensed charity shall award the prize to the first name of all individuals identified on the ticket.
  • BGC Big Brothers Big Sisters of Edmonton & Area Society and the AGLC are not responsible for any disputes which may arise between the different individuals whose names appear on the ticket stub.
  • BGC Big Brothers Big Sisters of Edmonton & Area Society will not add the name of a person under 18 years of age on any ticket.

What happens if I lose my ticket or I can’t find it?
  • You do not need your ticket to claim your prize. We have all the necessary information to verify the winner.
  • Your name, address & phone number are recorded in the database along with your ticket number.
  • If you have the winning ticket number, you will be contacted by phone. If we cannot speak to you in person, you will receive your prize letter to claim your prize. Photo identification is required to claim your prize.

How will I receive my ticket?
  • You have the choice of receiving your tickets by email or mail. The method you choose to receive your ticket cannot be changed after the time of purchase.

How long will it take to receive the ticket by email?
  • Please allow 15 minutes to 1 hour. Make sure to check your spam folder if the email does not come through in this time.

How long will it take to receive the ticket in the mail?
  • Please allow 3 to 4 weeks.

Visiting the home

Is the Dream Home open to view?
  • The Dream Home opens to the public starting February 27, 2027
  • Home Hours: Saturdays, Sundays and Statutory Holidays from 11:00 A.M. to 5:00 P.M.
  • Photos and virtual tours can be viewed on bigbrothersdreamhome.org as they become available.

Draws & prizes

How many prizes can be won in the Dream Home Lottery?

There are six (6) prizes available to win, plus the additional draw for the Win50 (this is a separate ticket).

  • Loyalty #1 - $30,000
    Ticket purchase deadline: December 14, 2026.
    Draw deadline: December 21, 2026.
  • Bonus Loyalty #1 - $30,000
    Ticket purchase deadline: January 21, 2027.
    Draw deadline: January 28, 2027.
  • Early Bird #1 - $30,000
    Ticket purchase deadline: February 18, 2027.
    Draw deadline: February 25, 2027.
  • Early Bird #2 - $30,000
    Ticket purchase deadline: March 18, 2027.
    Draw deadline: March 25, 2027.
  • Early Bird #3 - $30,000
    Ticket purchase deadline: April 15, 2027.
    Draw deadline: April 22, 2027.
  • Referral Draw - $10,000
    Ticket purchase deadline: May 13, 2027.
    Draw deadline: May 20, 2027.
  • Instant Win - Up to $20,000 in prizes
    Ticket purchase deadline: May 13, 2027.
    A link to ‘reveal prize’ is sent at time of purchase.
  • Grand Prize - $1.4 Million Dollar Dream Home
    Ticket purchase deadline: May 13, 2027.
    Draw deadline: May 20, 2027.

What is the total retail value of all Dream Home prizes?
  • $1,658,546.42

Is the ticket tax deductible / do you get a tax receipt?
  • The ticket is not tax deductible, and no tax receipt is issued as per Canadian Revenue Agency Rules and Regulations.

How and when will the winners be notified of what they have won?
  • Winners will be contacted via telephone immediately following the draw.
  • Winner names will be published at bigbrothersdreamhome.org, as well as BGC social media accounts, within the week following each draw.

Win50

What is Win50?
  • Win50 is a 50/50 style draw. All the money received in ticket sales by Midnight, May 13, 2027, is divided equally between the winner and the charity, up to a total jackpot of $2 Million.

Can I buy one or the other or both?
  • The public can buy either Dream Home tickets or Win 50 tickets or both.

What are the Win50 ticket prices?
  • 1 ticket for $15
  • 5 tickets for $25
  • 15 tickets for $50
  • 50 tickets for $75
  • 100 tickets for $100

How many Win50 tickets are available in total?

There are 1,135,750 total tickets available for purchase in the following sets:

  • 9,000 single tickets for $15
  • 16,000 sets of 5 for $25
  • 7,450 sets of 15 for $50
  • 6,300 sets of 50 for $75
  • 6,200 sets of 100 for $100

What is the Win50 prize?
  • The winner will be awarded 50% of ticket sales up to $2,000,000. Prize in CAD.

What is the Win50 lottery licence number?

Licence #792265

Win50 (50/50), separate tickets - 50% of ticket sales up to $2,000,000 (maximum cash prize of $1,000,000).

Ticket purchase deadline: May 13, 2027.
Draw deadline: May 20, 2027.

Membership

What does it mean to have Big Brothers Big Sisters Dream Home Lottery Membership?
  • Members are ongoing purchasers of the Big Brothers Big Sisters Dream Home Lottery, who opt in to pre-register their ticket order preferences for all future licensed Big Brothers Big Sisters Dream Home Lottery and agree to have their lottery tickets issued automatically at the start of all future Big Brothers Big Sisters Dream Home Lottery.

How do I sign up for a Membership?
  • You can sign up for membership when completing your order online or over the phone by calling Toll Free 1.877.483.8832

What are the benefits of the Big Brothers Big Sisters Dream Home Lottery Membership?
  • Sign-up is easy, convenient and your order can be cancelled or changed at any time.
  • Receive tickets early, at the start of the Big Brothers Big Sisters Dream Home Lottery.
  • Guaranteed tickets for future Big Brothers Big Sisters Dream Home Lottery campaigns, provided your membership stays in good standing.
  • Never miss out on draws, as you will always receive your tickets before any draw deadlines have taken place.

Is there a fee to become a member?
  • No. There is no fee to become a member, and there is no commitment. You can cancel your membership at any time.

Do I receive prior notice before my credit card is charged?
  • Yes. All Members receive notice approximately 1-2 weeks before their credit card is charged, and tickets are allocated. Members can amend their ticket order, credit card and personal details during this time if required, as well as cancel their Membership order at any time.

How do members receive their tickets?
  • All Members with an eligible email address will receive their tickets electronically within 3-4 business days of their credit card being charged. Members will require a valid email to sign up but can opt to select printed tickets. Printed tickets will be sent within 3-4 weeks via Canada Post upon their credit card being charged.

Can I cancel my membership?

Can I get a refund for my Membership?
  • All requests for refunds will be honoured if the method of payment has been verified, and the corresponding ticket(s) have not already been included in any draws.

How do I update my Membership?

Instant Win

How are the Instant Win prizes awarded?
  • All Big Brothers Big Sisters Dream Home main lottery tickets available at the time of licensing will have a chance at an Instant Win prize. If an email address is provided with your order, your purchase confirmation email will include a link with instructions on how to reveal and claim any Instant Win prizes.
  • If an email address is not provided, all unclaimed Instant Win winners will receive notice if they have won once the lottery has closed.
  • Any Instant Win prizes not sold will be redrawn during the final draws from all eligible tickets sold.

How does Instant Win work on a gifted ticket?
  • The Giftee will be the recipient of the Instant Win chance(s), the Instant Win chance(s) are delivered with the purchase receipt for all that order, since the giftee does not get the receipt, at the end of the campaign, all unclaimed instant winners will receive notice if they are an Instant Win winner.

Referrals

What is the Big Brothers Big Sisters Dream Home Lottery Referral Program?
  • The Big Brothers Big Sisters Dream Home Lottery Referral Program allows eligible participants to refer an eligible friend to purchase tickets for the Big Brothers Big Sisters Dream Home Lottery.
  • For every referred friend who successfully completes an eligible purchase using your unique referral code, you will earn one entry into the applicable Referral Draw.

What are the prizes?
  • The Referral Draw prize is $10,000 cash. The prize will be mailed via cheque to the winner’s address on file within Alberta using standard postage.

Who is eligible?
  • Both the referrer and the referred friend must meet the eligibility requirements of the Big Brothers Big Sisters Dream Home Lottery.
  • Referral entries are awarded only for referred friends who complete an eligible purchase and enter the referrer’s unique referral code at checkout on or before the applicable deadline.
  • New participants can only be entered into the Referral Draw once when they make an eligible purchase. After completing their purchase, they may share their own referral code for future referral entries.
  • All referrals will be validated to confirm eligibility.

Is there a limit to how many people I can refer?
  • No. There is no limit to the number of friends you can refer or the number of eligible referral entries you can earn.

Can I refer someone who has already purchased tickets?
  • No. Referral entries are awarded only for referred friends who have not previously made an eligible purchase for the Big Brothers Big Sisters Dream Home Lottery 2027.
  • This means we will need to validate the referred friend’s eligibility before adding the referral entry to the draw.

Can I refer someone who lives in a different area?
  • Yes. If the referred friend meets the eligibility requirements of the Big Brothers Big Sisters Dream Home Lottery, referrals can be made regardless of where they live in Alberta.

How will I know if my referral was counted?
  • All referrals are tracked automatically. Eligible referrals will be validated prior to the draw.
  • After the referral deadline, participants with eligible referrals will receive notification of their eligibility.
  • If you have questions about your referral status, please contact the Big Brothers Big Sisters Dream Home Lottery Customer Service team by sending an email to inquiries@bigbrothershomelottery.org or phone: 1.877.483.8832

What happens if my referred friend cancels their purchase or becomes ineligible?
  • If a referred friend cancels their purchase or is determined to be ineligible before the applicable deadline, the referral will not qualify for an entry in the Referral Draw for either the referring or referred participant.

How is the winner selected?
  • Winners are selected using a Random Number Generator (RNG) from all eligible referral entries. Recordings of the draw will be available by request.

When is the draw deadline?
  • Referral Draw deadline is May 13, 2027
  • The deadline closes at 11:59 p.m. Alberta Time. The draw will be conducted within 10 business days following the deadline.
  • The winner will be notified by phone following the draw.

How do I refer a friend?
  • Once you have made an eligible purchase for the Big Brothers Big Sisters Dream Home Lottery, you will receive an email with your unique referral code.
  • This link can be forwarded to any eligible friend to enter in the Referral Code field on the checkout page.
  • There is no limit on the number of friends you can refer or the number of eligible referral entries you can earn.
  • If you have made an eligible purchase and have not received your referral email, please contact the Big Brothers Big Sisters Dream Home Lottery Customer Service by sending an email to inquiries@bigbrothershomelottery.org or phone 1.877.483.8832
  • Big Brothers Big Sisters Dream Home Lottery reserves the right to cancel or amend this program at any time.

General information

What is the Dream Home Lottery licence number?
  • Licence #792264

How many years has this lottery been active?
  • 40 years. This is our 47th Dream Home Lottery!

Who is the project manager?
  • BGC Big Brothers Big Sisters of Edmonton & Area 10135 – 89 Street, Edmonton, Alberta T5H 1P6 Phone 780.424.8181

What is the Dream Home #47 lottery licence number?
  • Licence #792264

Who is responsible for ticket distribution and draw control?

How do I update or remove my information from the mailing or email list?

Where do proceeds from the lottery go?
  • Proceeds from the Big Brothers Big Sisters Dream Home & Win50 Lottery support the future of mentorship and out-of-school programs for children and youth in Edmonton and surrounding communities.
  • For more information on the use of funds, please contact BGC Big Brothers Big Sisters of Edmonton & Area Society at 780.424.8181 or visit bgcbigs.ca

How many Big Brothers Big Sisters Dream Home Lotteries are there?
  • Currently, the lottery runs once per calendar year.
Still have a question? Contact us → View rules & regulations →

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